Frequently Asked Questions
Back

CWYW 14: I have a document that was created using an older version of Reference Manager, but I cannot get the new version of Reference Manager to recognize the citations in the Microsoft Word document. What do I need to do to work with this document using my new version of Reference Manager?

Answer: Older versions of Reference Manager (versions prior to 10) use different field codes in a Word document than newer versions, so you need to update the field codes in the document before you can work with it with your new version of Reference Manager:
  1. Open the database(s) used to create the document in the new version of Reference Manager.

  2. Open your document and do the following:

    With Reference Manager 12 in Word 2007, go to the Reference Manager 12 tab and choose the "Update Citations and Bibliography" command.

    With Reference Manager 10/11 in Word 2007, go to the Add-Ins tab and choose the "Reference Manager > Generate Bibliography" command.

    In Word 2000/XP/2003 and go to the Tools menu and choose "Reference Manager > Generate Bibliography."

  3. Select any output style and click OK. Once it finishes re-generating the bibliography the field codes will be updated and you will now be able to work with the document using your new version of Reference Manager.

If you need further assistance please contact technical support.



This page was last modified on: September 23, 2008

Copyright | Privacy Policy | Terms of Use | Disclaimer

Send questions, comments, or suggestions about this page to the
webmaster