| Frequently Asked Questions |
Categories
Compatibility, Installing, Uninstalling, and Upgrading More...
The Reference Manager User Interface More...
Managing Databases More...
Entering References or Terms More...
Importing Data Into Reference Manager More...
Retrieving or Searching Local or Online Databases More...
Working with Word Processors / CWYW More...
Working with the Web Publisher More...
Networking / Sharing Issues More...
Output Styles More...
Search Support Knowledge Base for Reference Manager articles
All FAQs More... |
|
Managing Databases |
| Database 1: What is the correct way to rebuild a database? |
Answer |
| Database 2: I backed up my database files to a CD-ROM and then copied them onto a different computer. But now I get error messages when I try to open the database. What's wrong and how can I fix it? |
Answer |
| Database 3: When I look in the folder where my database is saved I see two files that have the same name as my database. Why are there two files? Can I delete one of them? |
Answer |
| Database 4: How can I move, back up, or transfer my database to another computer? |
Answer |
| Database 5: What happens if I don't close the database before I exit Reference Manager? |
Answer |
| Database 6: I need to interrupt the rebuilding of my database. What happens when I do? |
Answer |
| Database 7: The rebuilding of my database unexpectedly quit (due to a power failure). What do I need to do to continue the rebuild process? |
Answer |
| Database 8: Why did I receive the message "The database was beyond Reference Manager's ability to rebuild it. To access this database, you will need to restore a backup of the database" when I tried to rebuild a database? |
Answer |
| Database 9: I'm getting a 12001, 12023, 12031, 12037, 12043 or 12049 error when working in my database. What does this message mean and how can I resolve it? |
Answer |
| Database 10: How do I open a Reference Manager 10 or later database in Reference Manager 8 or 9? |
Answer |
| Database 11: Why do the number of references in my database not match the Reference
ID numbers for my references? |
Answer |
| Database 12: In Reference Manager 12, When more than a few people are in the database, we are noticing slowness. How can we correct this? |
Answer |
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