Frequently Asked Questions
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Install 19: Do the tools install for more than one user account?

Answer:

Reference Manager 12: Installing Reference Manager 12 on the computer should install the tools for all users on the local machine.

Reference Manager 11 or earlier: Only the account you were logged in with at the time of installation will have the tools automatically added to Word. For other accounts, you will need to add the tools manually to Word.

Please see this FAQ for more information on how to manually add the tools to Word.


If you need further assistance please contact technical support.


This page was last modified on: September 24, 2008

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