| Frequently Asked Questions |
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4:
Whenever I check for duplicates in Reference Manager it never finds any, but I am sure there are some duplicate records. How can I get this to work? |
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Answer:
There are actually two ways to search for duplicates in Reference Manager. The "Check for Duplicates" command, located under the References menu, will only search for duplicates of the currently highlighted record.
If you use this command, make certain that you have the record that you are looking for a duplicate of highlighted in the Reference List.
The "Duplicate Search" command, located in the Tools menu under the Batch Operations submenu, will search the entire database, or even all open databases for records that are duplicates.
If you still do not get duplicates in the search, then you may need to broaden the options for Duplicates. You can do this from Tools > Options > Duplicate Search. Here, you can specify which fields are checked for duplicate information as well as adjust how much of certain fields are check for duplicated information.
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